There is an invisible web, or fabric, that runs through every group of people and it is composed of human interactions, expectations, communication, processes and system automation. It is the underlying reason that groups succeed or fail. The web/fabric is dynamic and moves as events trigger it – deadlines, new management, or change in personnel.
But slow changes that creep in without anyone realizing it, can destroy it. When expectations get out of concert with reality; when communication is not kept up with growth; when processes become obsolete but held on tightly as ‘we’ve always done it this way’; when a new system wasn’t truly integrated, or Day 2 items never materialized. Or hardest yet – when a young startup with new experts must learn to work together and create the fabric.
As you look to figure out what is going wrong with your group of people, you need to ensure you look at all aspects of them. What is triggering them, where are the holes in their team fabric, where are the areas that have become rigid?
Making the impossible feasible, then successful