Case Study: B2C Troubles

EXECUTIVE SUMMARY
I started with a retail supply company shortly after they had lost their good standing with Amazon for 5 days, costing them approximately $80,000. B2B had been their bread and butter and was operating normally through their warehouse. Their B2C dropship channel was in dire straits. Their core physical problem was their order process required a manual interface between the vendor and the warehouse. For B2B orders that are one order for thousands, this was manageable. But dropships are thousands of orders for one item and that became too cumbersome. Automation was attempted but was unsuccessful. Their core strategic problem was there was no strategic thinking.

—READ MORE —

 

Bullies In the Office

I have had three true bullies in my career – all women. Each situation was different, and each woman was a bully for different reasons and in different ways.  Only one of them was my direct manager.  All made my life miserable and difficult despite my attempts at trying to make things better – part of my job as Project Manager and part of my personality.  Despite every Lifetime movie showing that bullies can be ‘turned around’ – that’s not true for the office where you have no insight into their personal world where the damage is being created.  Forgive me my HR friends, there’s nothing you have done in any of these situations – for the same reason.

Bullying is one of those toxic situations with no way out – like narcissism.  So, what DO you do?  The internet is filled with tactics to help you survive.  But, I think the real answer lies in looking in the mirror and deciding what you want to do with your life. Forget the bully – What is in your best interest?  Do you like what you’re doing? My guess, what you want to do is hard to do.  There are kids, spouses, money, or knowledge in the way.   Most likely there’s fear too.  Change is scary, but change is our only option.

Twins looked at each other in the womb and say “It’s so scary out there.  It doesn’t matter that I can barely move – it’s safe here.”

karenwiley@appliedteamdynamics.com

Making the Impossible Feasible, then Successful